At Cortana, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, platform, or any related services.

1. Information We Collect

We collect information to provide, improve, and personalize your experience. This may include:

A. Information You Provide

• Account data: your name, email, phone number, business name, and password.

• Business data: client names, payment records, appointments, employee data, and other details you choose to store in Cortana.

• Payment information: processed securely by our third-party payment providers (we never store full credit card numbers).

• Communication data: messages, feedback, or support inquiries.
  
  

B. Automatically Collected Information

When you use Cortana, we may automatically collect:

• Device and browser information.

• IP address and geolocation data (approximate).

• Usage metrics, performance logs, and crash reports.

• Cookies or similar technologies for analytics and authentication.
  
  

2. How We Use Your Information

We use your information to:

• Provide and maintain our platform and services.

• Personalize your experience and dashboards.

• Send updates, insights, and daily briefings.

• Communicate with you about service changes, support, or marketing offers.

• Improve our AI models and automate workflows.

• Comply with legal requirements and protect against fraud or misuse.
  
  

We do not sell your personal information.

3. How We Protect Your Information

Security is at the core of Cortana. We implement technical and organizational measures including:

• Encryption in transit (HTTPS) and at rest.

• Role-based access controls.

• Regular security audits and monitoring.

• Strict data handling protocols for AI training and analysis.
  
  

Only authorized personnel can access limited user data, and solely for support or troubleshooting purposes.

4. How We Share Information

We only share information with:

• Service providers: for hosting, payments, analytics, and communication.

• Legal authorities: if required by law or to protect our rights.

• Business transfers: in case of merger or acquisition, with notice to users.
  
  

We never share client or business data for advertising purposes.

5. Data Retention

We retain your data only for as long as needed to provide services or comply with legal obligations. You may request deletion at any time by contacting us at privacy@cortana.ai.

6. Your Rights

Depending on your location, you may have the right to:

• Access or download your stored data.

• Correct or delete inaccurate information.

• Opt out of non-essential communications.

• Request data portability.
  
  

To exercise any of these rights, contact privacy@cortana.ai.

7. Cookies and Tracking

We use cookies to improve functionality, remember preferences, and analyze performance. You can manage cookie preferences in your browser settings.

8. AI and Automation Transparency

Cortana uses AI to help automate business tasks. Your business data may be analyzed by our models to generate insights or automate responses, but it is never shared with external AI systems or used to train public models.

9. International Data Transfers

If you access Cortana from outside your home country, your information may be processed in other regions (such as the U.S. or Latin America). We ensure all transfers comply with applicable data protection laws.

10. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we’ll post the new version here and update the “Last Updated” date.

11. Contact Us

For any questions or privacy requests, contact us at:
📧 privacy@cortana.ai